Alert actions

Each alert offers the user the ability to perform three different actions: 

 

 Mark as resolved 

 Mark to ignore 

 Ask for support 

 

 To trigger one of those actions, click on "Actions" on the top right corner of the relevant issue. 

 

 Mark as resolved 

 When an alert is " marked as resolved" , the alert is hidden from the domain details view. If Nimbusec detects the same kind of alert again on your domain, it will generate a new alert and notification. 

 Use this action if you solved an issue and want to remove it from the list of alerts in Nimbusec. 

 The user has the possibility to add a comment to document this action. 

 Mark to ignore 

 When an alert is " marked as ignored" , the alert is hidden from the domain details view. It also hides any alerts that are equivalent. If Nimbusec detects the same kind of alert again on your domain, it will not generate any new alert or notifications. 

 Use this action if you or your security policy assigned a different risk level to a certain kind of alert that Nimbusec provides. 

 The user has the possibility to add a comment to document this action. 

 Ask for support 

 

 Use this option to contact the Nimbusec support team and get more information about this issue. The support team will help the user to understand and solve this problem.